Request account deletion

Use this form if you can't sign in or otherwise can't delete your account from inside the dashboard. We'll process your request within 7 business days and email a confirmation.

What gets deleted

  • Your user profile (name, email, password hash).
  • Your wallet balance and credit-transaction history.
  • Your payment submissions and any associated screenshots.
  • Quiz answers and certificate-generation logs linked to your account.

If you're still signed in, you can also delete your account immediately from Dashboard → Settings → Delete Account.


You can also email us directly at support@paksoftskillscertificate.com with the subject line “Account deletion request”.